Chanel Small Secret Box Bag Quilted Leather Gold Tone Black 16cm

Shipping

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• If you need express delivery, please contact our support team at support@elegous.shop or chat with us directly.

Returns & Refunds

We always want our customers to be completely satisfied with their purchase.

Return approval applies to:

• Items that arrived damaged or defective.
• Incorrect items received (wrong size, color, or quantity).
• Orders with manufacturer or shipping defects.

How to request a return or refund:

1. Contact us with your order number, photos/videos, and a short explanation of the issue.
2. Our support team will assist you with the best possible solution - such as a replacement, refund, or store credit.
3. Once your return is approved and received, your refund or exchange will be processed promptly.