Shipping
- Free shipping within the US, estimated delivery time 9-15 business days from the order date.
- Real-time tracking is available at every step of your shipment.
- If you need express delivery, please contact our support team at support@elegous.shop or chat with us directly.
Returns & Refunds
We always want our customers to be completely satisfied with their purchase. Return approval applies to:- Items that arrived damaged or defective.
- Incorrect items received (wrong size, color, or quantity).
- Orders with manufacturer or shipping defects.
- Contact us with your order number, photos/videos, and a short explanation of the issue.
- Our support team will assist you with the best possible solution - such as a replacement, refund, or store credit.
- Once your return is approved and received, your refund or exchange will be processed promptly.
Estimated Delivery : 
1 review for Balenciaga Croc Hourglass Bag Black 23cm